We're confident you'll love your ELIA purchase, but if you decide it’s not right for you, you can exchange or return your new jewelry!

RETURNS AND EXCHANGES
Items must be returned unused and in the original packaging. We reserve the right to refuse a return on items deemed not to be resale-able. Please note, we are not responsible for any return shipping fees. 

Returns are processed within 3 business days. Once we receive your item and have verified its condition, you will receive a notification of receipt and will be issued a refund through the payment method you used. Please allow up to 5 business days for refunds to be processed.

CANCELING OR CHANGING AN ORDER
Changed your mind? If you would like to change or cancel an order please contact us immediately. If your order has already been shipped from our studio, you will need to follow the same return process as stated above.